Zugg Software :: View topic - Bought the new Cmud and it keeps locking up.

Posted: Tue Nov 23, 2010 5:03 am

I am running windows 7, and have the latest version of Cmud. It randomly locks up and I have to run task manager in order to close it.

Wizard Joined: 22 Mar 2007 Posts: 2320

We'll need a whole lot more information to help you solve the problem. Does it happen only when Cmud is doing something specific? Does it lock up consistently when doing that specific thing? Do you have any triggers? Does it still lock up if you turn off triggers? Have you tried figuring out whether it is caused by any specific trigger?

The most likely explanation is that you have a trigger that is causing a loop or some kind of error that is locking it up. Since Cmud is pretty stable these days, that should be the first thing to check.

Posted: Tue Nov 23, 2010 6:07 pm

I am connected offline and trying to create the settings for a package when it locks up. It happens all the time, there are no settings or triggers running to cause the problem. The program just keeps locking up on me.

Sorcerer Joined: 10 Oct 2000 Posts: 706 Location: USA

Wizard Joined: 22 Mar 2007 Posts: 2320

What exactly are you doing at the time it locks up? If it isn't always the same thing, give some specific examples, with the specific steps that you are doing up until it locks up.

As an aside, when you installed Cmud, did you make sure mud files would go in %DOCUMENTS% instead of Program Files? %DOCUMENTS% is the default, but some people got used to them in Program Files under Zmud. I'm not sure off the top of my head whether that could cause problems like this, so I thought I'd ask.

Posted: Wed Nov 24, 2010 10:11 pm

I cant do anything thats it. I get this message SQL error: I/O disk error. My zmud works fine on the same machine. All of my sessions end with this error message. I imported my zmud settings and ran compatibility checker and there is not a problem with the scripting. I was told to rum debugger but I dont know what the heck I am looking at. Nothing seems to work right with my Cmud. Even the autolog in trigger fails. I am at wits end. I am about to try to return the darn program for a refund.

Sorcerer Joined: 10 Oct 2000 Posts: 706 Location: USA

I'll put money on it, that it is something to do with your old zmud scripts. I would suggest turning off all of the triggers, alias's, button, etc. Now see if cmud locks up. if it doesn't then it is one of your triggers. Then I would the one by one turn of each trigger. You could also post you settings, in the xml output on the site here. This way we can import them in and see if it happens to us.

Posted: Fri Nov 26, 2010 10:57 pm

Alright I got inside the stored packages and deleted them all. I started over from scratch, and I clicked on create an alias button and the program locked up again. I cant close the program until I open the manager and force it closed. I have a program that is totally useless to me.

Apprentice Joined: 03 Feb 2007 Posts: 170

Sorcerer Joined: 10 Oct 2000 Posts: 706 Location: USA

Did you install Cmud in the same diretory structure where zmud was? If not is zmud running when you run CMUD? If you did that can cause issues. My suggestion would be to uninstall zmud and CMUD. Reinstall CMUD, use all of the default directory structures. Import you zmud setting. Turn off all classes, triggers, alias's etc, etc.. Then turn them on one by one. PLease be very specific as to what your setup is. We would love to help but you aren't giving us very much to go on? You said you're running windows 7. What version? 32bit or 64bit? How much ram do you have? How much free space on your harddrive?
Did you look at the post above by Rahab? Make sure it is the new directory structure..

Posted: Mon Nov 29, 2010 6:21 pm

If you are getting a SQL error, click the Save Bug Report button and then copy/paste the bugreport.txt file within [code] tags in this forum so we can see the details of the crash.