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calderis
Newbie


Joined: 13 Jul 2022
Posts: 2

PostPosted: Wed Jul 13, 2022 3:00 pm   

License Key / Pro Upgrade never sent
 
Hello,

I recently sent in a request for a new license key, and never received it. So I decided to upgrade to Pro. However, I never received that key either even after submitted support emails as well. Then my other forum account got locked after changing my password.

I am reading this is an issue with gmail, and my accounts use a gmail. Can I provide order numbers for this and be provided my keys via a different email?

Thanks.
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Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 379
Location: USA

PostPosted: Wed Jul 13, 2022 9:40 pm   
 
Yes. You can email me directly at chiara at zuggsoft dot com with your name and the email you registered under. I can try alternate email addresses, and if that fails send you a manual code.
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calderis
Newbie


Joined: 13 Jul 2022
Posts: 2

PostPosted: Fri Jul 15, 2022 5:30 pm   
 
Email sent
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