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Thantis
Newbie


Joined: 19 Sep 2018
Posts: 1

PostPosted: Wed Sep 19, 2018 11:21 pm   

License issue
 
Hi,

I have checked the email address I provided and have yet to receive an email with license info. I purchased it a few hours ago using PayPal. Am I being impatient? Or should I have gotten the email by now?
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shalimar
GURU


Joined: 04 Aug 2002
Posts: 3931
Location: Pensacola, FL, USA

PostPosted: Thu Sep 20, 2018 4:15 am   
 
There is sometimes a small delay while the PayPal payment clears.
I will give Chiara a nudge and make sure all is copasetic.
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Discord: Shalimar#3679
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Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 356
Location: USA

PostPosted: Sat Sep 22, 2018 11:19 am   
 
I apologize for the delay. We had a server issue that required Zugg's intervention. I've caught up with all the tickets in the help system. If you still don't have your key, be sure to put in a help request and I'll sort it out.
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