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dubjune Newbie
Joined: 08 Aug 2018 Posts: 3
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Posted: Sat Aug 11, 2018 12:37 am
HELP> Where's my license key? |
I purchased a license key several days ago but never received a key nor any response to my emails to customer support regarding this. I am only posting here because of the recent activity on this site in hopes of getting someones attention. Thanks!
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shalimar GURU
Joined: 04 Aug 2002 Posts: 4672 Location: Pensacola, FL, USA
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Posted: Sat Aug 11, 2018 12:40 am |
Is it possible the emails went to your spam folder or were otherwise filtered out?
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_________________ Discord: Shalimarwildcat |
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dubjune Newbie
Joined: 08 Aug 2018 Posts: 3
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Posted: Sat Aug 11, 2018 12:43 am |
Nope. Checked all subfolders and only received my paypal confirmation email which was sent by paypal. This info was forwarded to support at zuggsoft and no response.
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Chiara Site Admin
Joined: 29 Sep 2000 Posts: 388 Location: USA
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Posted: Sat Aug 11, 2018 1:09 am |
I have responded both via paypal and the help system. I'm waiting on an alternate email address.
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dubjune Newbie
Joined: 08 Aug 2018 Posts: 3
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Posted: Sun Aug 12, 2018 3:53 pm |
Thank you Chiara! I've replied to you with both email addresses. Sorry for the confusion, my paypal email address happened to be different from zuggsoft registration email address.
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Chiara Site Admin
Joined: 29 Sep 2000 Posts: 388 Location: USA
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Posted: Mon Aug 20, 2018 4:34 pm |
I'm glad it's all sorted!
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