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dubjune
Newbie


Joined: 08 Aug 2018
Posts: 3

PostPosted: Sat Aug 11, 2018 12:37 am   

HELP> Where's my license key?
 
I purchased a license key several days ago but never received a key nor any response to my emails to customer support regarding this. I am only posting here because of the recent activity on this site in hopes of getting someones attention. Thanks!
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shalimar
GURU


Joined: 04 Aug 2002
Posts: 3849
Location: Pensacola, FL, USA

PostPosted: Sat Aug 11, 2018 12:40 am   
 
Is it possible the emails went to your spam folder or were otherwise filtered out?
_________________
Windows 10 Home Premium 64-bit
AMD Phenom II x6 1055T 2.8GHz 16GB
CMUD Pro v3.34
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dubjune
Newbie


Joined: 08 Aug 2018
Posts: 3

PostPosted: Sat Aug 11, 2018 12:43 am   
 
Nope. Checked all subfolders and only received my paypal confirmation email which was sent by paypal. This info was forwarded to support at zuggsoft and no response.
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Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 351
Location: USA

PostPosted: Sat Aug 11, 2018 1:09 am   
 
I have responded both via paypal and the help system. I'm waiting on an alternate email address.
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dubjune
Newbie


Joined: 08 Aug 2018
Posts: 3

PostPosted: Sun Aug 12, 2018 3:53 pm   
 
Thank you Chiara! I've replied to you with both email addresses. Sorry for the confusion, my paypal email address happened to be different from zuggsoft registration email address.
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Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 351
Location: USA

PostPosted: Mon Aug 20, 2018 4:34 pm   
 
I'm glad it's all sorted!
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