Zugg Software :: View topic

Newbie Joined: 18 Jan 2009 Posts: 8

My computer keeps overheating and crashing [separate issue]

After it crashes and my computer reboots cmud says my trial period has expired. This has happened 3 times now, Any solutions to this?

Thank you.

Posted: Sun Apr 15, 2018 11:17 am

Make sure your time and date settings are correct.
The best solution to an expired trial period is purchasing a registration key.
I believe that a fresh install of your OS will work as well, though that seems rather extreme.

Newbie Joined: 18 Jan 2009 Posts: 8

Well that's the problem i have purchased it and entered the key. I don't know why it reverts to trial period?

Posted: Wed Apr 18, 2018 5:24 pm

Nor do I, but its rather easy to get around.
Just log in to the store portion of this website, look at your order history and request a new product key from that.
You will get a new email with a fresh time-sensitive key.

Newbie Joined: 18 Jan 2009 Posts: 8

Copy all, but that key is only valid for 7 days. And there is a limit to how many you can request in a certain period. So 15 days after i received it the first time, it crashed again and reset to trial version so i had to email support@zuggsoft.com in an email to request it because the website would not give me one. Now I've had to email like 3 times so maybe there's a way not to revert to trial version? I received a new key so its fixed but just painful. Thank you for the responses though.

Posted: Fri Apr 20, 2018 12:28 pm

If your OS keeps crashing like that, you might need a proper reformat, else this will likely be a reoccurring issue.

Newbie Joined: 28 Nov 2015 Posts: 4

Same issue if my PC crashes, this happens. I own the copy of CMUD I use.

Adept Joined: 18 Jun 2019 Posts: 279

You could try a system restore to before you started the trial and then relicence a fresh install. If it still keeps crashing then it cannot be the software itself.