Register to post in forums, or Log in to your existing account
 

Play RetroMUD
Post new topic  Reply to topic     Home » Forums » CMUD General Discussion
Thrawn
Newbie


Joined: 16 Nov 2016
Posts: 4

PostPosted: Wed Nov 16, 2016 7:54 pm   

Problem with purchase
 
Hello,

tried to buy CMUD, but it seems the order did not get through correctly as it vanished shortly after payment from the order history.
Now I tried to reach the developer via email or support contact forum, and only thing I get is:

Diagnostic-Code: X-Postfix; delivery temporarily suspended: connect to
mx-core-01.wolfpaw.net[204.209.44.106]: No route to host

So, anyone knows if there is any other way to get in contact before I will have to tell the bank to cancel the money order?
Reply with quote
Vijilante
SubAdmin


Joined: 18 Nov 2001
Posts: 5182

PostPosted: Wed Nov 16, 2016 10:34 pm   
 
You can send a private message to Chiara on this forum. http://forums.zuggsoft.com/forums/profilez.php?mode=viewprofile&u=10

She handles all the accounting information. You might also check your bank account online or in person to find out if the charge even went through.
_________________
The only good questions are the ones we have never answered before.
Search the Forums
Reply with quote
Thrawn
Newbie


Joined: 16 Nov 2016
Posts: 4

PostPosted: Thu Nov 17, 2016 4:47 pm   
 
Money was delivered and charged from my account.
I will try the PM, hope it helps.

Thanks
Reply with quote
Thrawn
Newbie


Joined: 16 Nov 2016
Posts: 4

PostPosted: Wed Nov 23, 2016 12:56 pm   
 
Sadly no reply via mail, contact form nor forum PMs.

Anyone knows if they are enjoying holidays? Slowly getting a bit angry.
Reply with quote
Vijilante
SubAdmin


Joined: 18 Nov 2001
Posts: 5182

PostPosted: Wed Nov 23, 2016 4:39 pm   
 
Chiara is usually very quick about dealing with such issues. I can only guess that there is a problem with the email server that has not been noticed. Keep trying to email support@zuggsoft.com
_________________
The only good questions are the ones we have never answered before.
Search the Forums
Reply with quote
WilliamH
Newbie


Joined: 26 Nov 2016
Posts: 3

PostPosted: Sat Nov 26, 2016 8:58 pm   
 
And let us know how it goes. I was about to download and try Cmud since it appears to be more up to date than Zmud, i'm a prior zmud owner/user.
Reply with quote
Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 387
Location: USA

PostPosted: Wed Nov 30, 2016 2:57 pm   
 
I'm very sorry about the delay. We had some unexpected excitement of the medical kind. Everything is fine now and I'll be catching up today.
Reply with quote
Thrawn
Newbie


Joined: 16 Nov 2016
Posts: 4

PostPosted: Wed Nov 30, 2016 6:39 pm   
 
License keys have been delivered. All fine now.
Reply with quote
Display posts from previous:   
Post new topic   Reply to topic     Home » Forums » CMUD General Discussion All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2009 Zugg Software. Hosted by Wolfpaw.net