Zugg Software :: View topic - [3.18a-3.18d]Call stack bug report

Posted: Fri May 28, 2010 8:45 am

This is probably going to be pkg specific, but maybe someone can tell what is going on here or what is happening. This happens now each time I open up my session:

Posted: Fri May 28, 2010 4:36 pm

The crash is coming from the docking system, so try resetting the layout by holding down the Shift key when you open your session.

Posted: Fri May 28, 2010 9:36 pm

Reset the layout, first time worked alright. Closed, second time, it crashed again. Will continue testing it in various ways, though.

Charneus

Posted: Fri May 28, 2010 10:43 pm

If you can make it reliably crash you can send me your *.PKG, *.XLY and *.TBZ file and I can see if I can make it fail here.

Posted: Fri May 28, 2010 11:18 pm

I've found the problem - it's related to the mapper. I was able to reproduce it by creating a new session, opening up the mapper (no need to add any rooms), then going to Layout->Save Layout, closing out and opening that session up once again.

If you are unable to reproduce it that way, I have changed the toolbar for my mapper (removed some components I don't use and whatnot).

Charneus

Posted: Mon May 31, 2010 12:17 am

Since the crashes are in the toolbar layout loading, I'd say that changing the mapper toolbar can definitely have an effect. Send me the *.XLY and *.TBZ files for the saves session. That should also contain the changes to the mapper toolbar.

Posted: Mon May 31, 2010 1:27 am

Sent both those files to your Zugg, not the sales/support address.

Charneus

Posted: Fri Jun 04, 2010 11:07 pm

Still getting this error. Do I need to send something else as well? You should have the layout and toolbar files.

Charneus

Posted: Sat Jun 05, 2010 5:32 pm

I didn't have any chance to play with this yet. It's something in the docking system and right now I'm too focused on the json table code. It will take me a while to switch gears to start looking at the docking system. Not to mention that the docking system is 3rd party code and pretty messy and I still don't have any clue what's causing the problem.

But I did get your files.

Posted: Fri Aug 20, 2010 7:28 am

Zugg: I've found the reason for the call stack - apparently, when you have 'Room name' unticked (not showing in the mapper, that is), it creates that call stack error. I've re-enabled it, and it's no longer throwing that error out at me.

Charneus

Posted: Fri Aug 20, 2010 4:52 pm

Where is the "Room name" option that you mention?

Posted: Fri Aug 20, 2010 5:02 pm

It's when you right-click on a blank space to add/remove toolbars. I should have mentioned it's the Room name toolbar, more or less.

Currently, I have Main Toolbar, Room name, and Zone up in the mapper.

Charneus

Posted: Fri Aug 20, 2010 5:07 pm

How is your mapper window arranged? Is it floating, or is it docked? If docked, where is it docked?

I tried turning off the "Room Name" toolbar in the mapper of my Aardwolf session and I didn't get any crashes when I loaded it.

Posted: Fri Aug 20, 2010 6:02 pm

I have it docked. Here's a pic of where:

Hope this helps! I know the Room name toolbar isn't visible in the map, but it is ticked to show. I think I just shrunk it down.

Charneus

Posted: Fri Aug 20, 2010 8:51 pm

Looks like you also have "Show Caption" turned off for each window. But doing that didn't reproduce the crash for me either.

How did you get the mapper button toolbar onto the same line as the mapper menu? The mapper button toolbar is not draggable, so you shouldn't have been able to do that.
The fact that the RoomName and the Tracking toolbars do not show at the bottom also indicates something is wrong.

It also looks like you have pretty heavily customized the main toolbar in the main session window.

Use the SHIFT trick to start over with your layout. Then turn off the Room Name toolbar for the mapper window just in the default layout and see if that still fails. If it works, then start docking windows one at a time until you determine exactly which step is corrupting the layout.

Posted: Fri Aug 20, 2010 9:29 pm

The mapper button toolbar is indeed draggable., as evidenced by this screenshot:

I don't have the tracking toolbar active. The only ones I have active are the Main Toolbar, Roomname and Zone toolbars. The room name isn't showing, but it's on the same line as the Main toolbar in the pic. I resized it to be as small as possible since I don't actually use the roomname toolbar and it just took up space.

As you can see, I'm quite minimalistic with graphics and toolbars. I'll try to repeat the steps to see if I can get the exact moment the call stack error occurs, starting with the cause first.

Charneus

Posted: Fri Aug 20, 2010 10:19 pm

I had Lock Toolbars turned on in the mapper (which is the default). Sorry for the confusion.

But yes, take it a step at a time since you have made extensive changes to the layout and who knows what combination is really causing the crash.