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jfields29
Newbie


Joined: 16 Jun 2006
Posts: 9

PostPosted: Wed Jan 16, 2008 4:22 am   

Zmud was working, now it wont start.
 
ive got a registered version of zmud, for some reason my zmud has stopped working. its possible that i hit the unlicense utility cuz its right by the zmud icon, but otherwise im stumped on why it wont run. Is there any information i can give you to help u help me? I've never had zmud just stop working before, except on vista, but this is windows xp cuz i hate vista.
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Fang Xianfu
GURU


Joined: 26 Jan 2004
Posts: 5155
Location: United Kingdom

PostPosted: Wed Jan 16, 2008 4:44 am   
 
We'll definitely need more information. What exactly do you mean by "won't start"? Does zMUD give an error message of any kind, are there any popups or anything, or does clicking on the icon just seem to do nothing. Does zMUD appear in the task manager (press Ctrl+Alt+Del) when you try to run it? In any of these cases, pretty much the best thing to do will be to reinstall zMUD. Uninstall it, save anything you want to keep (like your .mud files) and delete everything else in the zMUD folder. Then reinstall zMUD and hopefully that'll fix it.

What should be happening if you've just unlicensed your copy is that you'll get a popup stating that your trial has expired and that you should buy a copy or enter a key. That'll allow you to request a new key from the previous orders section of the store once you've logged in and enter it into zMUD to relicense your copy.
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jfields29
Newbie


Joined: 16 Jun 2006
Posts: 9

PostPosted: Wed Jan 16, 2008 4:45 am   
 
no i did watch it in task manager start, never show splash, then die, 2nd ive uninstalled reinstalled several times...
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jfields29
Newbie


Joined: 16 Jun 2006
Posts: 9

PostPosted: Wed Jan 16, 2008 4:46 am   
 
if the splash screen would start, i would relicense it, that doesnt happen.
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jfields29
Newbie


Joined: 16 Jun 2006
Posts: 9

PostPosted: Wed Jan 16, 2008 4:55 am   
 
ok i finally got an error message out of it, by deleting the zmud directory and re-installing

Error: Access violation 0x36C79D66 (tried to write to 0x00310650), program terminated.
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Fang Xianfu
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Joined: 26 Jan 2004
Posts: 5155
Location: United Kingdom

PostPosted: Wed Jan 16, 2008 5:01 am   
 
Sounds like a problem with the copy protection; you'll have to wait for Zugg to confirm that.
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jfields29
Newbie


Joined: 16 Jun 2006
Posts: 9

PostPosted: Wed Jan 16, 2008 5:03 am   
 
it looks like that vista problem stickied above, but this is xp, and the user running it is an administrator
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Vijilante
SubAdmin


Joined: 18 Nov 2001
Posts: 5182

PostPosted: Wed Jan 16, 2008 5:53 am   
 
zMud can get into a state where 1 of its 2 processes doesn't end. This is caused by an errant script still running. First check with the task manager to see if there is a zmud.exe process. If there is then end it.

If you your found a process sitting around then you may be good to go. It is possible although unlikely that by uninstalling and reinstalling while the process was going you have damaged the program file. If it doesn't launch properly try one more reinstall, making sure that no process was left in memory.
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jfields29
Newbie


Joined: 16 Jun 2006
Posts: 9

PostPosted: Wed Jan 16, 2008 5:57 am   
 
nah they both start and die, i watch in task manager. pondering rebuilding pc, because this computer is only for mudding.
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