Register to post in forums, or Log in to your existing account

Play RetroMUD
Post new topic  Reply to topic     Home » Forums » CMUD General Discussion

Joined: 06 Jan 2014
Posts: 2

PostPosted: Mon Jan 06, 2014 2:14 pm   

Lost License Key
Hello everyone!

Let me start by saying I'm sure this is the wrong place to post this and I can't find a better alternative.

I lost my license key and I've tried to use the retrieve license key tool on the Zuggsoft store website, I have not received any email and yes I have checked all of my spam folders and made sure I am set to receive emails from zuggsoft. Four days ago I opened a support request on the website for a lost license key and still have not received any news regarding the issue.

Any information is appreciated. Is it typical for this to take so long or am I making some mistake somewhere?

Reply with quote

Joined: 14 Oct 2000
Posts: 1368

PostPosted: Sun Jan 12, 2014 3:01 pm   

Have you checked to make sure the email that the store uses is the correct one?

Do you use webmail or a separate client to check your email? If there is a webmail associated with your email account then you might want to check if it has its own spam folders.
Reply with quote
Site Admin

Joined: 29 Sep 2000
Posts: 373
Location: USA

PostPosted: Thu Jan 16, 2014 7:11 pm   
Insurection, did you ever get the help you needed? Usually I get back to emails in about 48 business hours, but we took our winter holiday a little late this year.
Reply with quote
Display posts from previous:   
Post new topic   Reply to topic     Home » Forums » CMUD General Discussion All times are GMT
Page 1 of 1

Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2009 Zugg Software. Hosted by