Zugg Software :: View topic - elicense

Wizard Joined: 14 Oct 2000 Posts: 1368

When trying to unlicense zMUD I get this error:

"First stage of unlicensing could not complete!

Unlicense pending failed with error code 31.

The system identifier used to generate the license for this
system cannot be retrieved.

The license cannot be unlicensed".

I also noticed that I have two licenses in the elicense control panel:
zMUD 6.32 Licensed
zMUD 6.40 Licensed

Does anyone have any idea on what is wrong?

Rorso
Currently using zMUD 6.40

GURU Joined: 10 Oct 2000 Posts: 4379 Location: USA

This is not the exact error I have seen, but my guess is that it is related. If so, eLicense should already be working to solve this.

You might want to try e-mailing eLicense anyway.

Kjata

Wizard Joined: 14 Oct 2000 Posts: 1368

quote:

This is not the exact error I have seen, but my guess is that it is related. If so, eLicense should already be working to solve this.

You might want to try e-mailing eLicense anyway.

Kjata

Is there anyway to see how many free licenses you have? I might have to do a reinstall soon of my operating system, and it would be bad if I lost all the licenses

.

Rorso
Currently using zMUD 6.39

Posted: Fri Dec 20, 2002 11:39 pm

There isn't any way to tell how many licenses you have other than contacting us or eLicense. But don't worry if you run out, we can always reset them.

The code 31 is a side effect of "fixing" the Unlicense issue for the new version. It turns out that at some point in the past, some licenses got messed up by one of the zMUD versions, and those licenses can't be unlicensed easily. So, we fixed the major code 501 issue, but now some people will get the code 31. I got this myself this morning. eLicense was able to fix it for me, so just email them at support@elicense.com.

Wizard Joined: 14 Oct 2000 Posts: 1368

Thanks for the help

.

Rorso
Currently using zMUD 6.39