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haleyn
Newbie
Joined: 05 Jul 2002
Posts: 3
Location: Canada
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 Posted: Fri Dec 20, 2002 3:17 am
Interesting Problem
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Greetings,
I have Zmud 6.16 installed on this PC, I uninstalled it, but did not unlicence. I then installed Zmud 6.40. The new version will not accept my code.
When I check the eLicense in the CP, I can see both versions. I try but am unable to unlicense 4.16 and therefore it will not let me license 4.60
Any suggestions?
BTW, this is not any form of rant, I respect and am thankfull for Zugg for bringing us this program. I even paid for DoctorZ and use it quite often. |
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AzCowboy
Adept
Joined: 09 Nov 2000
Posts: 222
Location: USA
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Posted: Fri Dec 20, 2002 6:08 am
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E-mail e-license, and include your order number... took them less than 10 hours to get an e-mail back to me that the problem was fixed, and when you consider that I sent it about 10 o'clock at night...
Meanwhile, the new version is treated like a new program, so you get a full 30 day trial to use it.
AzCowboy |
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