Zugg Software :: View topic

Newbie Joined: 15 Nov 2002 Posts: 2

I got a error 10 and Id like to know how to aquire my proxy info so i can enter it into Zmud

MASTER Joined: 28 Nov 2000 Posts: 4817 Location: USA

I assume you mean error -10. Here's what Zugg's eLicense FAQ says:

quote:
I am getting a "Code -10" error
This means you are behind a proxy server or firewall and have not entered the correct information into eLicense. Click the Proxy button and enter the host name and port of your proxy server. eLicense uses HTTPS to communicate with the remote registration server. If you don't know your proxy information, contact your Network Administrator.

The last sentence is probably your answer.

LightBulb
Senior Member

GURU Joined: 10 Oct 2000 Posts: 873 Location: USA

Another try: On your desktop shortcut for IE, right click and go into Properties. On a 'Connections' tab, there will be options for proxy information.

This only applies to some kinds of proxies. More complicated arrangements will probably require a question to the admin.

Can you tell us anything about your general computer/network setup?

-Tarn

Newbie Joined: 15 Nov 2002 Posts: 2

I am the Admin

I followed Tarn's advice and did not find any infomation, only the option to auto detect

the computer is:
350 PII
128 sd ram
windows 2000 pro
anything else, please ask.

Im running Cable though my Hub which is connected to 2 computers.

SubAdmin Joined: 18 Nov 2001 Posts: 5182

In that case I would say it is a firewall problem; because if you were running proxy software on your system you would know, and your setup does not require Internet Connection Sharing which is MS's fancy way of saying proxy.

Those being the case please tell us about the firewall you run if you can't find the errant setting in it.