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fredfschmidt84
Newbie
Joined: 14 Apr 2021
Posts: 1
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 Posted: Tue Aug 30, 2022 12:32 am
License retrieval
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Hi guys, I have recently purchased a new PC, and have attempted a couple of times to retrieve my license for Cmud. I get an you have attempted to retrieve this recently, check your previously sent email to get this. It tells me if I have trouble to contact zuggsoft at support@zuggsoft.com. Problem is, I have done that three times now, and crickets. How do I get my license back if they won't respond?
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mikeC130
Apprentice
Joined: 03 Jul 2006
Posts: 110
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Posted: Tue Aug 30, 2022 11:50 am
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Chiara monitors the bulletin board, and so should be responding here shortly. In the meantime, make sure you've checked your spam folders, in case your ISP decided not to deliver any emails from zuggsoft.com.
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Chiara
Site Admin
Joined: 29 Sep 2000
Posts: 389
Location: USA
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Posted: Tue Aug 30, 2022 4:53 pm
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It's not 'won't respond'. We are currently having an issue with our mail through the server. Please contact me directly at chiara at zuggsoft dot com and it will get through.
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