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calderis
Newbie
Joined: 13 Jul 2022
Posts: 2
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 Posted: Wed Jul 13, 2022 3:00 pm
License Key / Pro Upgrade never sent
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Hello,
I recently sent in a request for a new license key, and never received it. So I decided to upgrade to Pro. However, I never received that key either even after submitted support emails as well. Then my other forum account got locked after changing my password.
I am reading this is an issue with gmail, and my accounts use a gmail. Can I provide order numbers for this and be provided my keys via a different email?
Thanks. |
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Chiara
Site Admin
Joined: 29 Sep 2000
Posts: 388
Location: USA
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Posted: Wed Jul 13, 2022 9:40 pm
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Yes. You can email me directly at chiara at zuggsoft dot com with your name and the email you registered under. I can try alternate email addresses, and if that fails send you a manual code.
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calderis
Newbie
Joined: 13 Jul 2022
Posts: 2
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Posted: Fri Jul 15, 2022 5:30 pm
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Email sent
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