Zugg Software :: View topic

Adept Joined: 18 Jun 2019 Posts: 279

Why is the database module still broken?

Why are you charging 2019 prices for 2011 software?

Why do you not respond to any support messages with the exception of those that relate to money?

Wanderer Joined: 03 May 2005 Posts: 72

Adept Joined: 18 Jun 2019 Posts: 279

It costs enough for an 'end-of-life' product. In fact the prices are the same as for when it was in-life product.

If the developers cannot be arsed then open the code to others to deal with fixes, upgrades, etc. Frankly, just dumping the problems on the community while keeping the loot seems like a shitty attitude.

Apprentice Joined: 03 Jul 2006 Posts: 108

As has been noted in several threads, the code cannot be "opened," as much of it has been licensed from other vendors, and is not the property of zuggsoft. Quite possibly this prevents them from dropping the price significantly as well, as they may still be paying license fees for any new sales.

Mike

Posted: Mon Sep 02, 2019 10:59 pm

It is precisely because the database module was broken that json variables were implemented.
They allow for a much more resource effecient means of accessing the data.

You would be better served trying to understand that system then casting insults because you prefer what you are familiar with.
If you are that unhappy with the product, reach out for a refund.

Adept Joined: 18 Jun 2019 Posts: 279

It was not me that publicly touted a product that does not (apparently) completely function, which was supposed to replace a product that did (apparently) completely function.

It would not be beyond the realms of possibility to bring in someone else to work on the code/fix bugs and offer some financial incentive for a third party to do so.

After all, one can pick up actively developed, legitimate versions/licences of Windows10 (actively developed) for less cost than one could purchase cMUD for (no development for more than 8 years).

I paid more for Windows 7 than I could for Windows 10. The latter supercedes the former. I paid the same amount for cMUD that I did for zMUD.

Given I have paid for both over the years, I believe I can quite happly have cause for being dissatisfied when there is also no active input from the developers in any way, shape or form: for the software or post-sales support.

Posted: Tue Sep 10, 2019 2:38 pm

I'm not going to debate apples and oranges with you.
Your options have been clearly outlined.