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jackdoslanti
Beginner


Joined: 26 Sep 2018
Posts: 11

PostPosted: Wed Sep 26, 2018 12:14 pm   

Not receivd license code for zmud
 
Bought zmud a few days ago.....not received anything

Tried to login on my account here (and nothing works. Tried sending password reset etc - not receiving any emails, nothing in junk etc....

Have had to create this new account and new email address just to be able to login to the forums....

Any help?

- Drago


Last edited by jackdoslanti on Thu Oct 04, 2018 11:55 am; edited 1 time in total
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jackdoslanti
Beginner


Joined: 26 Sep 2018
Posts: 11

PostPosted: Fri Sep 28, 2018 7:52 am   
 
Ok, sorry but instructing paypal and my bank to get this refunded as I have not heard back and not received anything...
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Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 354
Location: USA

PostPosted: Fri Sep 28, 2018 9:35 am   
 
I have sent your new key. Sorry for the delay. It is likely the email is being sent to spam.
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jackdoslanti
Beginner


Joined: 26 Sep 2018
Posts: 11

PostPosted: Sun Sep 30, 2018 2:10 pm   
 
I have checked spam filter and junk messages on my account and can't see anything
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jackdoslanti
Beginner


Joined: 26 Sep 2018
Posts: 11

PostPosted: Sun Sep 30, 2018 5:35 pm   
 
Chiara wrote:
I have sent your new key. Sorry for the delay. It is likely the email is being sent to spam.


Not received - which email address are you sending this to?
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Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 354
Location: USA

PostPosted: Wed Oct 03, 2018 12:19 am   
 
I am sending directly to the email provided. It is normally and automated process. I have tried triggering new keys twice. Is there an alternate email address to send to?
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jackdoslanti
Beginner


Joined: 26 Sep 2018
Posts: 11

PostPosted: Wed Oct 03, 2018 6:23 am   
 
Not received anythi
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