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falconhand
Beginner
Joined: 16 Aug 2004
Posts: 21
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 Posted: Wed Aug 18, 2004 7:42 pm
zMUD will not let me activate the full version.
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I just bought zMUD about a week ago and installed it on my computer. I got a new computer and tried to install zMUD and it will not licence with my code. can somebody give me some help please :)
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Vijilante
SubAdmin
Joined: 18 Nov 2001
Posts: 5182
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Posted: Wed Aug 18, 2004 9:20 pm
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We will be happy to give you help. Right now we can't though. We have no idea what the particular error is that is causing the problem, it seems you forgot to mention that.
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falconhand
Beginner
Joined: 16 Aug 2004
Posts: 21
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Posted: Thu Aug 19, 2004 6:51 am error 17 i think
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here is what i get in return when i try to send my Order ID.
Unable to get or install a licencse
Retrival of license failed with error code = 17.
All renewable licenses are currently active- no license is available at this time. |
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Vijilante
SubAdmin
Joined: 18 Nov 2001
Posts: 5182
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Posted: Thu Aug 19, 2004 9:43 am
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Your Order ID entitles you to have 3 copies of zMud licensed and running. The particular error code indicates that you are attempting to use your license on a fourth copy. Simply unlicense one of the other 3 copies, or purchase another ID so you can use a fourth copy.
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The only good questions are the ones we have never answered before.
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falconhand
Beginner
Joined: 16 Aug 2004
Posts: 21
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Posted: Thu Aug 19, 2004 4:42 pm
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How does one unlicense a copy?
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Kjata
GURU
Joined: 10 Oct 2000
Posts: 4379
Location: USA
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Posted: Thu Aug 19, 2004 7:16 pm
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Right click on the zMUD executable and from the eLicense menu select Unlicense. There should also be a shortcut to this function in the Program Group for zMUD in your Start Menu.
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falconhand
Beginner
Joined: 16 Aug 2004
Posts: 21
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Posted: Fri Aug 20, 2004 3:43 am
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thanx :)
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