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Sthaefner
Newbie


Joined: 20 Jun 2004
Posts: 2
Location: USA

PostPosted: Sun Jun 20, 2004 8:35 pm   

error in <unknown>
 
Searched through faq's and didnt see any thing that was directly related.

Zmud refuses to start and all I receive is "Zmud has caused an error in <unknown>" "Zmud will now close" .... no splash screen whatsoever no codes.

I am running WinME. The problem cropped up about same time I was having issues with "about:blank" (coolwebsearch browser hijacker). I was able to remedy the browser problems (using ad-aware and cwshredder) but may have created another.

I have uninstalled and reinstalled zmud to no avail. Note that I am unable to uninstall e-license (I get same zmud error message)

Any ideas?
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Vijilante
SubAdmin


Joined: 18 Nov 2001
Posts: 5182

PostPosted: Sun Jun 20, 2004 11:36 pm   
 
Something is definitely damaged in your eLicense installation. I would suggest emailing them directly with as many details of how the problem was created as you can recall. Ask them for a utility to repair or uninstall the damaged files.
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Sthaefner
Newbie


Joined: 20 Jun 2004
Posts: 2
Location: USA

PostPosted: Mon Jun 21, 2004 4:37 pm   
 
I resolved the situation ... though the solution was not quite so elegant. I ended up doing a registry restore (run scanreg /restore)and loaded a registry that was saved prior to the event.

That seemed to do the trick .... zmud ran well and the browser hijacker was gone.
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