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Zugg
MASTER
Joined: 25 Sep 2000
Posts: 23379
Location: Colorado, USA
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 Posted: Sun Sep 07, 2003 7:11 pm
eLicense servers are back up
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The main eLicense servers are now back up. You should now be able to renew your license if it expired, or get a license for a new purchase.
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Gaelif
Newbie
Joined: 08 Sep 2003
Posts: 2
Location: USA
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Posted: Mon Sep 08, 2003 4:11 am
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I'm still having problems getting a license...
It says my internet connection is okay, then:
Unable to get or install license
Retrieval of license failed with error code = -3
Error on license servers.
Is this something on my end or am I right in thinking the servers aren't working?
-Gaelif |
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Gaelif
Newbie
Joined: 08 Sep 2003
Posts: 2
Location: USA
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Posted: Mon Sep 08, 2003 4:19 am
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Whoops, never mind. I rebooted my computer and got the license.
-Gaelif |
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Shalyre
Newbie
Joined: 08 Sep 2003
Posts: 2
Location: USA
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Posted: Mon Sep 08, 2003 8:15 pm
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Did the servers go back down again? I havent been able to register all weekend. Fine time for my license to run out huh?
Ive rebooted I dont know how many times. I am still getting the above error. Anyone have any suggestions? Or am I just sol for the time being?
(Just as a side note, telnet sucks) [:o)] |
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Zugg
MASTER
Joined: 25 Sep 2000
Posts: 23379
Location: Colorado, USA
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Posted: Mon Sep 08, 2003 8:37 pm
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I'm not seeing any problems here, but if your local ISP doesn't do DNS updates properly then it might not have the new IP address for eLicense yet. Since I don't know what the error -3 means, I suggest you email eLicense directly at support@elicense.com.
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Shalyre
Newbie
Joined: 08 Sep 2003
Posts: 2
Location: USA
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Posted: Mon Sep 08, 2003 8:40 pm
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Thanks a bunch Zugg! Hopefully I can get some answers there.
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