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Necrosaro420
Newbie
Joined: 17 Aug 2003
Posts: 7
Location: USA
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 Posted: Sun Aug 17, 2003 9:15 am
Zmapper Registration Problems
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I tryed to use zmapper to register it with 3 of my credit cards, none of them would work, then I tryed it from the website, and it would not work from there. Is there a problem with your credit card processing? Thanks
Necrosaro420@insightbb.com |
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Talanthas
Beginner
Joined: 26 Mar 2001
Posts: 12
Location: earth
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Posted: Sun Aug 17, 2003 5:59 pm
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Zugg doesn't handle the credit card processing.
For problems of this type, you need to talk to the eLicense control folks.
You can visit their website at:
http://www.elicense.com/UserSupport
There should be appropriate info and contact stuff there.
Talanthas |
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Zugg
MASTER
Joined: 25 Sep 2000
Posts: 23379
Location: Colorado, USA
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Posted: Sun Aug 17, 2003 7:37 pm
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TO clarify, the "Buy Now" button in zMapper uses eLicense, but the Buy option on the website here uses Cybercash/Verisign. So, if your credit cards didn't work in either place, then there is something wrong with the credit cards you are using. What specific error message are you getting? Make sure you have entered your information correctly, especially your street address and zip code. We use "address verification" which checks to see if the address you enter matches what is on file for your credit card billing.
I'm still getting plenty of orders from other people, so it's not a general problem with the credit card system as far as I can tell. |
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Necrosaro420
Newbie
Joined: 17 Aug 2003
Posts: 7
Location: USA
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Posted: Mon Aug 18, 2003 12:23 am
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There is nothing wrong with the credit cards. It got rejected from here, I left here went to the store and they worked perfectly.
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Necrosaro420
Newbie
Joined: 17 Aug 2003
Posts: 7
Location: USA
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Posted: Tue Aug 19, 2003 12:21 pm
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it worked fine today, I guess elicense.com was having some probs
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