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ToyMage
Apprentice


Joined: 01 Sep 2005
Posts: 120

PostPosted: Fri Jun 28, 2019 1:59 pm   

Bought CMUD PRO
 
hi, I bought CMUD Pro and paid via PayPal.

I haven't received anything although PayPal shows the transaction and has already send me the receipt.
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shalimar
GURU


Joined: 04 Aug 2002
Posts: 4662
Location: Pensacola, FL, USA

PostPosted: Fri Jun 28, 2019 2:30 pm   
 
Let me get Chiara on that for you.
May take a bit longer than normal to address, I think she went in for surgery recently.
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Discord: Shalimarwildcat
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ToyMage
Apprentice


Joined: 01 Sep 2005
Posts: 120

PostPosted: Fri Jun 28, 2019 2:32 pm   
 
no.............................................. i really want to play tonight....................................................... is there any temp key? anyway?? few friends gathered to play tonight....
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ToyMage
Apprentice


Joined: 01 Sep 2005
Posts: 120

PostPosted: Fri Jun 28, 2019 2:43 pm   
 
Can i apply for refund than? I will continue using my old zmud..
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shalimar
GURU


Joined: 04 Aug 2002
Posts: 4662
Location: Pensacola, FL, USA

PostPosted: Fri Jun 28, 2019 4:01 pm   
 
there is the 30 day free trial
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Chiara
Site Admin


Joined: 29 Sep 2000
Posts: 387
Location: USA

PostPosted: Sat Jun 29, 2019 10:30 am   
 
It was a glitch from Paypal. I fixed it and you should have your key this morning. I'm sorry for the delay.
If you still want a refund, the instructions are here:
https://www.zuggsoft.com/store/help.php?section=FAQ#q2

As Shalimar noted, I'm going in for surgery on Monday. The next week response times will be pretty random.
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