| Author |
Message |
 Topic: Store Issue |
Chiara
Replies: 3
Views: 87
|
 Forum: CMUD General Discussion Posted: Mon Oct 08, 2018 3:32 pm Subject: Store Issue |
| Always happy to help, even if I'm not always speedy. |
| Topic: Store Issue |
Chiara
Replies: 3
Views: 87
|
Forum: CMUD General Discussion Posted: Sat Oct 06, 2018 10:41 am Subject: Store Issue |
| I don't have any emails from you in our contact system, just Paypal. I think you're right, updating in the middle of a transaction caused the system to have a nervous breakdown. I have fixed it and se ... |
| Topic: Is this just a scam? |
Chiara
Replies: 13
Views: 312
|
Forum: zMUD General Discussion Posted: Thu Oct 04, 2018 5:24 pm Subject: Is this just a scam? |
| Zugg was able to fix it remotely. I have sent new keys to 2 of the alternate addresses provided. |
| Topic: Is this just a scam? |
Chiara
Replies: 13
Views: 312
|
Forum: zMUD General Discussion Posted: Thu Oct 04, 2018 5:04 pm Subject: Is this just a scam? |
| My database is down. I can't access it until Zugg can fix it tomorrow. It is beyond my skillset. |
| Topic: Is this just a scam? |
Chiara
Replies: 13
Views: 312
|
Forum: zMUD General Discussion Posted: Wed Oct 03, 2018 12:22 am Subject: Is this just a scam? |
| Hotmail and it's offshoots sometimes decides that zuggsoft.com is a spammer and blocks everything from us. There is no way for us to get off their list. |
| Topic: Is this just a scam? |
Chiara
Replies: 13
Views: 312
|
Forum: zMUD General Discussion Posted: Wed Oct 03, 2018 12:21 am Subject: Is this just a scam? |
| The issue is at your end. I have no other reports in the past week of others unable to receive emails from zuggsoft.com, but you obviously haven't received any of my replies. I have sent several. Is t ... |
| Topic: Not receivd license code for zmud |
Chiara
Replies: 6
Views: 209
|
Forum: zMUD General Discussion Posted: Wed Oct 03, 2018 12:19 am Subject: Not receivd license code for zmud |
| I am sending directly to the email provided. It is normally and automated process. I have tried triggering new keys twice. Is there an alternate email address to send to? |
| Topic: Is this just a scam? |
Chiara
Replies: 13
Views: 312
|
Forum: zMUD General Discussion Posted: Fri Sep 28, 2018 9:37 am Subject: Is this just a scam? |
Definitely not a scam. Just a small family business currently tended by just me unless it is a complicated back end issue.
Response time runs 24-48 hours. |
| Topic: Not receivd license code for zmud |
Chiara
Replies: 6
Views: 209
|
Forum: zMUD General Discussion Posted: Fri Sep 28, 2018 9:35 am Subject: Not receivd license code for zmud |
| I have sent your new key. Sorry for the delay. It is likely the email is being sent to spam. |
| Topic: PRICE AND REGISTRATION |
Chiara
Replies: 1
Views: 169
|
Forum: CMUD General Discussion Posted: Mon Sep 24, 2018 4:17 pm Subject: PRICE AND REGISTRATION |
| Your key should arrive within 24 hours. Each product has a separate price. For Mudding CMUD3 is recommended at $29.95. |
| Topic: License Issuse, |
Chiara
Replies: 1
Views: 156
|
Forum: CMUD General Discussion Posted: Sat Sep 22, 2018 11:20 am Subject: License Issuse, |
My apologies. We had a server issue that required Zugg's intervention to fix. I've responded to all the help tickets I had, so if you put one in, your key should be waiting for you.
Chiara |
| Topic: License issue |
Chiara
Replies: 2
Views: 185
|
Forum: CMUD General Discussion Posted: Sat Sep 22, 2018 11:19 am Subject: License issue |
| I apologize for the delay. We had a server issue that required Zugg's intervention. I've caught up with all the tickets in the help system. If you still don't have your key, be sure to put in a help r ... |
| Topic: HELP> Where's my license key? |
Chiara
Replies: 5
Views: 445
|
Forum: CMUD General Discussion Posted: Mon Aug 20, 2018 4:34 pm Subject: HELP> Where's my license key? |
| I'm glad it's all sorted! |
| Topic: HELP> Where's my license key? |
Chiara
Replies: 5
Views: 445
|
Forum: CMUD General Discussion Posted: Sat Aug 11, 2018 1:09 am Subject: HELP> Where's my license key? |
| I have responded both via paypal and the help system. I'm waiting on an alternate email address. |
| Topic: cMUD super slow text input |
Chiara
Replies: 5
Views: 763
|
Forum: CMUD General Discussion Posted: Wed Jun 20, 2018 2:57 pm Subject: cMUD super slow text input |
Per Ceridwel, this should be a fix for this issue:
Inside of MWB there is an option called "Ransomeware Protection" and if you simply turn that feature off then the CMud text delay issue is resolve ... |
| Topic: Old Start up Sound |
Chiara
Replies: 2
Views: 504
|
Forum: zMUD General Discussion Posted: Thu Jun 14, 2018 2:23 pm Subject: Old Start up Sound |
Was it this one: https://soundcloud.com/internet-sounds/windows-98-se?
Or you might try one of these: http://winsounds.com/windows-98-sounds/
Good luck tracking it down. |
| Topic: Typing Lag - MalWareBytes |
Chiara
Replies: 10
Views: 1549
|
Forum: CMUD General Discussion Posted: Tue Jun 12, 2018 11:20 am Subject: Typing Lag - MalWareBytes |
| Ceridwel, thanks for posting that fix! MalwareBytes is the only known program to be causing the issue, but I've been getting more people reporting the issue. I'm glad to have an instruction to fix it. |
| Topic: cMUD super slow text input |
Chiara
Replies: 5
Views: 763
|
Forum: CMUD General Discussion Posted: Tue Jun 12, 2018 11:18 am Subject: cMUD super slow text input |
| MalwareBytes is the only program known to cause this issue. So it's likely they will eventually fix whatever their problem is. |
| Topic: CMUD registration code problem |
Chiara
Replies: 3
Views: 1001
|
Forum: CMUD General Discussion Posted: Wed May 30, 2018 4:34 pm Subject: CMUD registration code problem |
| It looks like there was some trouble with Paypal sending the automated trigger to our server that the purchase was complete. I've had to fix several that didn't finish properly. All the keys should ha ... |
| Topic: Clock |
Chiara
Replies: 0
Views: 1069
|
Forum: Announcements Posted: Tue Feb 27, 2018 6:32 pm Subject: Clock |
| Zugg fixed the clock today. If you have a post on the forum dated Feb 28, then you'll have to wait until after that time to post again. We're sorry for the inconvenience. |
| Topic: Forum Clock |
Chiara
Replies: 9
Views: 5689
|
Forum: Website or Forum problems Posted: Tue Feb 27, 2018 6:29 pm Subject: Forum Clock |
| Zugg fixed the clock today. That has caused lots of posting issues for people who have posted today. It should be sorted out tomorrow. We're sorry for the confusion. |
| Topic: Increment Variable DB Item |
Chiara
Replies: 29
Views: 5150
|
Forum: CMUD General Discussion Posted: Tue Feb 27, 2018 6:23 pm Subject: Increment Variable DB Item |
| Zugg fixed something in the server that adjusted the clock and Shalimar can't post again until it gets to be after when the computer thought he last posted, which is unfortunately tomorrow. We're real ... |
| Topic: Ugly sight! Distraught 80yo woman with major CMud problems. |
Chiara
Replies: 11
Views: 3715
|
Forum: CMUD General Discussion Posted: Fri Dec 15, 2017 12:31 am Subject: Ugly sight! Distraught 80yo woman with major CMud problems. |
| You're so nice! I'm glad our faithful Gurus are giving you the help you need, since I couldn't. |
| Topic: Security expired. Being fixed. |
Chiara
Replies: 1
Views: 1448
|
Forum: Announcements Posted: Sun Dec 03, 2017 9:45 pm Subject: Fixed! |
| All fixed now. Thank you for your patience. |
| Topic: Security expired. Being fixed. |
Chiara
Replies: 1
Views: 1448
|
Forum: Announcements Posted: Fri Dec 01, 2017 12:34 am Subject: Security expired. Being fixed. |
| The SSL on our site expired and for some reason we didn't get the usual notifications. Zugg will fix it over the weekend. |
| |
